Last updated: 15 January 2026
This Privacy Policy explains how Xyqentra AG ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website or use our services. We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
The data controller for your personal information is Xyqentra AG, a company registered in Germany with registration number HRB619728. Our registered office is located at Schillerstraße 102, 20305 Hamburg, Germany. For any privacy-related enquiries, please contact us at privacy@xyqentra.top or by telephone at +49 403428411.
We collect personal data that you provide to us voluntarily and information that is automatically collected when you visit our website. The data we collect includes:
We use your personal information for the following purposes based on legitimate business interests and legal obligations. How we use your data includes:
Under GDPR, we process your personal data based on the following legal grounds: (a) Consent - where you have given explicit consent for specific processing activities; (b) Contract - where processing is necessary for the performance of a contract or to take steps prior to entering into a contract; (c) Legal Obligation - where processing is required to comply with legal obligations; and (d) Legitimate Interests - where processing is necessary for our legitimate business interests, provided these do not override your fundamental rights and freedoms.
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please refer to our Cookie Policy.
We do not sell or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and delivering our services, including web hosting providers, email service providers, and analytics services such as Google Analytics. All third-party service providers are contractually required to protect your data and use it only for the specified purposes. We may also disclose your information where required by law or to protect our rights and interests.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable laws and regulations. Contact enquiries are typically retained for up to 3 years, client data is retained for the duration of our business relationship plus 7 years for legal and regulatory compliance, and website analytics data is retained according to Google Analytics' default retention periods. When data is no longer needed, we securely delete or anonymise it in accordance with our data retention policies.
As we operate primarily within the European Union, most data processing occurs within the EU/EEA. Where we use service providers located outside the EU/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission. Any international transfers are conducted in compliance with GDPR requirements and with appropriate security measures.
Under GDPR and applicable data protection laws, you have several rights regarding your personal data. Your rights include:
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption of data in transit and at rest, regular security assessments, access controls and authentication procedures, and staff training on data protection principles. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us using the following methods. You can reach our privacy team at privacy@xyqentra.top, call us at +49 403428411, or write to us at Xyqentra AG, Schillerstraße 102, 20305 Hamburg, Germany. We aim to respond to all enquiries within 30 days.
If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the relevant supervisory authority. In Germany, this is the Federal Commissioner for Data Protection and Freedom of Information (BfDI) or your local state data protection authority. You can find contact information for supervisory authorities at https://edpb.europa.eu/about-edpb/board/members_en.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make significant changes, we will notify you by posting the updated policy on our website with a new "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our website after changes have been posted constitutes acceptance of the updated policy.
This Privacy Policy applies specifically to the website xyqentra.top and services provided by Xyqentra AG. For information about cookies and tracking technologies, please refer to our separate Cookie Policy. Our Terms of Service govern your use of our website and services. If you have specific questions about our data processing activities or need assistance with exercising your rights, our privacy team is available to help.